HOW TECHNOLOGY HAS IMPACT ON HOSPITALITY INDUSRTY AND TOURISM

 Hello everyone, 

I would like to share with you some of the things that have impacted technology in hospitality, but let's not go further without questioning ourselves what is the benefit of hospitality? What are the effects on hospitality?

Let's look at some of the benefits of technology in hospitality and tourism. Several points and ideas can be brought into benefiting the technology the hotels and restaurants use; some of the varieties that hotels and restaurants use to satisfy their customers and maintain their goals and perspectives of their image. 

              Here are some of the benefits of hospitality in technology:

• The pandemic Covid19: Even though it was a loss in the industry of hospitality at large but then it had some of the benefits and ideas that hotels have come up with through technology; in my opinion, technology has increased since the pandemic happened, and some new changes and features have made the hotels and restaurant into making new strategies into technology.
• Online booking: This has helped hotels and restaurants make reservations online for their guests to simplify the customer's preferences and gestures. This actually facilitates the customers to know more about the hotel and have different options.
• Online reviews and reputation: this can occur when the guest has written their experience with a certain hotel and how the service treated the guest? This is the most important thing in hotels in making their reviews and being able to have a good reputation or image outside. This actually ranks the hotels
• Guest experience: technology has made it easier for guests to post and comment about their staying and experience; this promotes the hotel through social media.

Without moving further, let's look at this picture; this picture portrays the outcome of technology and how it has contributed in different ways. 

• Mobile technology has brought furthermore about analyzing and assessing different hotels, to make research or making some of the ideas that are brought.
• Technology has even replaced humans; for example, some European countries use robots to serve customers and place orders. Here is a picture of how robots serve. This is incredible

Technology has brought many changes and outcomes in the hospitality and tourism sectors. So many things have been brought and changed in the hospitality industry, and the perspectives and outcomes of technology are at a high level. 

Here is a short clip of a video of how technology has an impact on hospitality.https://youtu.be/y0pFt2Ez-dY

I hope you will enjoy👌